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Using our Website

USING OUR WEBSITE

START SHOPPING ON Guitar Repair Shop

Have a look at the guitar parts we have in stock ready for delivery, select your option from the menus, shop by brand or use the search to find your desired product.

• You do not need to register to enjoy internet shopping at Guitar Repair Shop. Use the navigation at the top, side and bottom to move through the site, however if you are new to internet shopping here are some simple tips to make navigation easier:
• Use the Guitar Repair Shop Header Logo to navigate back to the home page.
• Use the top navigation to find your top level category, simply hover over them to reveal the next options, depending on your selection you will either have more choices on a new left menu or be straight into your desired choice of products.
• If you are finding it hard to find your desired product you can search by brand or simply enter its name in the search box.
• Use your ‘My Account’ area to change your personal details, track your order or simply signup for our newsletters.

SEARCHING Guitar Repair Shop

It is simple and easy to find products at Guitar Repair Shop
There are 3 main ways:

• Use the top navigation on the toolbar, hover over your selection to reveal other options, select your category to display products.
• Use our search box, simply enter its name and press enter.
• Search by brand, simply select your brand letter and it will show related categories

 

ORDERING FROM Guitar Repair Shop

Once you have found your desired products or product simply adjust the quantity and size then click ‘Add to Cart’ a message will appear asking if you want to continue shopping or proceed to checkout. Make your choice.

 

GOING THROUGH THE CHECKOUT

Click the checkout button at the right of the site, you will now see a summary of your basket with the delivery option below. You cannot move through to checkout without selecting your delivery options.
Step1- Select your country
Step 2 – Select your postage method
Step 3 – Select ‘Checkout Now’ to use our secure ordering.

USING OUR SECURE CHECKOUT

Select if you are either a new or existing customer
Enter the details that are required to move forward
Fill out your address details press ‘Continue’
Enter your card details to use our secure ordering system, press ‘Place My Order’
Once you have placed your order, you will be presented with the confirmation screen where you can view your unique order number.
You will also receive an email to your registered email address confirming your order and delivery options.

 

REGISTRATION AND LOGIN PROCESS

We will require the following information to register with us:

• Your name and title
• Email address
• A password
• Your postcode
• You can also choose to receive marketing emails from us

Your computer will probably already be able to accept cookies, but if not you can do this by placing the security settings on your browser to medium high or lower. This allows our homepage to display your account details each time you visit the site. For security we will ask you for your password each time you want to access your account, this is to ensure that you are the only person with access to your personal account details.
When you register you can choose to receive marketing emails of the latest offers. You may also occasionally receive direct mail. If you no longer want to receive promotional emails, you can change this on the ‘my account’ page in the registration details section. For more information on this see ‘Mailings and Emails’.
If you have any concerns about your security, please have a look at our privacy policy.

 

PAYMENT METHODS

We accept most types of debit and credit cards, including Visa, Mastercard, Visa Electron, Solo, Maestro. It is also possible to pay for your order by using your Paypal account or by paying by bank transfer(BACS).

 

ACCESSIBILITY

We are confident that Guitar Repair Shop is supported by the vast majority of browsers, including Internet Explorer, Firefox, Safari, Google Chrome and mobile devices but advise that you have the most up-to-date browser available to best view the site.
If you encounter any technical difficulties contact our customer support centre through the Contact page.

 

REGISTERING ON Guitar Repair Shop

After registering with us, you can get full access to the fantastic range of online advice, shopping as well as being advised time to time of special offers.
We hope you enjoy the content and the shopping experience on Guitar Repair Shop.

Internet shop closed for refit! Call us if you need a part ~ Bricks and mortar shop at Otago Street No Change! ~ Come in and See Us!